|  | | swDesk Online Support System |  | | Description: swDesk Online Support System | | The swDesk Online Support System is an innovative customer relationship management (CRM) software solution designed to help manage customer requests with greater efficiency and accuracy. An advanced application with a wide range of features, swDesk ensures that your company delivers the highest level of customer service and support. Features include a powerful knowledge base, unlimited number of tickets and departments allowed, support for attachments, fully customizable web interface and/or email interface, detailed reports and statistics, performance tracking, support for multiple languages, advanced permission settings and more. Additional features include a canned responses tool, tasks manager, reminders, and private messaging. Built on a solid PHP & MySQL platform, swDesk is also an open source application. This is a high end, yet affordable, CRM solution that enables your company to provide quality customer service while supporting a high volume of requests. Online companies around the globe use swDesk to reduce response times, streamline support, and track productivity to provide superior customer service. | | Information:: swDesk Online Support System | | Title: | swDesk Online Support System | | Author: | swDesk LLC | | Price / Cost: | US$249 | | Platform / OS: | Linux, FreeBSD, Win 98, Win NT, Win 2000, Win XP | | Version: | 1.1 | | Last Updated: | 543KB | | Last Updated: | Mon Dec 26 2005 | | Home Page: | Click to Visit  | | Demo URL: | Check out the Demo | | Web site Language: | English | | Total Votes: | 1 | | Current Rating: | 5.00 | | Total Hits #: | 37 | | Listings ID #: | 41290 | | Reviews for swDesk Online Support System |
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