|  | | SupportPRO SupportDesk |  | | Description: SupportPRO SupportDesk | | SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features include: *Email Piping: Create/Modify tickets based on customer emails automatically *Feature-packed admin and staff section *Flexible Knowledgebase *AJAX powered user interface *Advanced ticket Rule wizard * POP3 / SMTP support *Downloads : Share with your clients common files such as manuals etc in the download section. *Multiple skins to match your web design *Announcements/ News *Ticket Submission : Submit tickets with allowed types of attachments *Quick View Statistics : View ticket and staff statistics in a graphical manner *Reminders *Private Messages *Unlimited Companies *unlimited Departments * Multiple user addition in the CSV format * User Management API . Two months FREE trial for a full license is available. | | Information:: SupportPRO SupportDesk | | Title: | SupportPRO SupportDesk | | Author: | iScripts | | Price / Cost: | US$99.95 | | Platform / OS: | Linux , Windows | | Version: | 3.0 | | Last Updated: | 5.41 MB | | Last Updated: | Sat Jan 26 2008 | | Home Page: | Click to Visit  | | Demo URL: | Check out the Demo | | Download: | Click to Download | | Web site Language: | English | | Current Rating: | 0.00 | | Listings ID #: | 45791 | | Reviews for SupportPRO SupportDesk | | | SupportPRO SupportDesk 3.0 is a customizable web based helpdesk for complete customer support management. This open source software and Supports unlimited users, staff, departments, companies. Main features include email piping,POP3/SMTP support, integrated knowledge base, multiple themes, spam blocker, admin reports, reply templates etc.. |
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