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It is a linux based, Web-enabled suite of customer care tools designed for use with Web sites and private intranets. its new features include server side blowfish encryption, customizable web visitor categories, and customer typing notifications.
Cost: $495+
Version: 2.5-Beta 1
OS: Linux, FreeBSD, Solaris Intel, Solaris Sparc
Service Center Operator is a software used in service centers to manage their data like, cycle of repairing, estimating them, quality check etc.,
Cost: Commercial
Version: 2.3
OS: Windows
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