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Boldchat is an online customer support tool that can be used to support live chat sessions with your customers in real time. With this tool you will be able to serve your customer and thereby increase your sales as well as the relationship with your cutomers.
Cost: Free / Commercial
Communicate by Aquasoft is a completely different customer support tool that can be installed on any website to monitor the actions of users and to locate the geographic location of your website visitors and allows webmasters or site owners to communicate with their online customers instantly.
OS: Windows, Linux
This is an easy to use customer management tool with which you can provide a human touch to your website by providing live chat support to your online visitors. With this tool, you can guide your customer to navigate your website and to solve their queries.
Cost: Free Trial / US $ 17.95(per month)
OS: Windows 95/ 98/ ME/ NT/ 2000/ XP
This a software tool which helps you to manage the relationship with your customers in an organized way. The website contains various CRM solutions to suit different organizations.
RealTimeQuery is the perfect tool for offering online support to your customers. The program enables your users to contact you in real time while visiting your website.
OS: Win 98, Win 2000, Win XP
Flash Livehelp. Use it on your web site, auctions, and/ or disbribute it via CD, email, or download.
Cost: US $39.00
This is an online customer support solution which allows your online customers to have a live chat session with your support representative and get their queries solved in real time. It can be integrated with the existing website quickly and easily.
Cost: Free Trial / Free upto 2 users / US $ 700.00
OS: Windows, Linux
mySecureBrowser is an online customer support that allows your website users to browse through their hosting account and allows access to view the billing page, help desk or any other page they wish to view.
Cost: Free Trial / US $ 49.99
OS: Windows 98/XP
This is an online customer support help desk tool which can be used to provide live support to your online customers in real time and helps you to increase your business volume, build better relationship with the customers and much more.
Cost: Free Trial / US $ 17.99(per month)
OS: Windows NT/98/XP/2000/2003
e-Contacto is a simple customer support help desk tool that allows you to communicate with your online customers on your website in real time. A commercial Pro version is available with additional features.
Cost: Free / Euro € 50.00 per month (pro version)