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eHelpDesk is a web based reliable system that uses Java for database interface and is designed to provide external/internal customer support needs as well as for call/bug tracking. It provides support system to track for problems, requests, issues, resolutions, bugs, notes, procedures etc.
Cost: $1,000/$2,000
Version: 2.01
OS: Cross Platform
Bankoi Helpdesk Software is a program which is capable of managing emails using logging response and built in tracking facility. This applet allows multiple users and staffs.
Cost: US $ 60.00
OS: Windows, Linux
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